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From the Schneier on Security blog

Former senior White House cyber policy director A. J. Grotto talks about the economic incentives for companies to improve their security—in particular, Microsoft:

Grotto told us Microsoft had to be “dragged kicking and screaming” to provide logging capabilities to the government by default, and given the fact the mega-corp banked around $20 billion in revenue from security services last year, the concession was minimal at best.

[…]

“The government needs to focus on encouraging and catalyzing competition,” Grotto said. He believes it also needs to publicly scrutinize Microsoft and make sure everyone knows when it messes up...